Success Story #1 Procurement A major automotive client with over 150 facilities in North America wanted to use an online purchasing system provided by data services vendor to purchase waste services. The purchasing system was designed to have exact pricing for services purchased. Waste services are often priced by weight, which is often unknown until the material reaches the treatment facility. The traditional method of the customer ordering services for an exact amount would not work because the weights would never be correct.
Allegiant Global® worked with the online purchasing system vendor and the client to craft a unique solution that worked for everyone. Allegiant Global's system sends transactions to the online purchasing system, receives customer approval transactions, charges the credit card, emails detailed invoices to customers, and tracks all steps of the process. The end solution resulted in no data entry requirement for the client, system-to-system communications, increased accuracy, and faster invoicing.
Success Story #2 Accounts Payable Interfaces A large client with a complex pricing contract outsources their accounts payable functions to an invoice-processing center in India. The invoice-processing center started talking to Allegiant Global about sending paper invoices. The client generates over 200 invoices per month with each by-product management service detailed, as well as one to three pieces of backup documentation for every service. For Allegiant Global and the client, the risk associated with paperwork being lost or an invoice detail keyed incorrectly was high. Allegiant Global worked with the invoice-processing center to develop an electronic interface to send data files to upload into their system as well as send PDF copies of backup documentation for every invoice. Collaboration with the customer, invoice-processing center, and Allegiant Global resulted in more accurate invoices, less data entry time, and lower costs. Success Story #3 Accounts Payable Manual System A large client with approximately 150 facilities has an accounts payable system where the details for each general ledger code combination need to add to the total. Their general ledger combination was specific to types of waste, making it difficult to code for the data entry.
Allegiant Global worked with the client to store their general ledger codes in the Allegiant database on each client site and catalog item. The invoice format to the customer was revised to show a summary amount for each general ledger code as the invoice. An invoice details report was attached to the invoice for the Environmental Manager to review at the facility before approving it for data entry. The accounts payable clerk entered the general ledger invoice summary, rather than all the details; resulting in a 95% reduction in data entry by the customer. Allegiant Global also provided the invoicing and waste data online for Environmental Managers or Purchasing Managers to download into Excel.
Success Story #4 Order First Program A heavy manufacturing client was having issues with vendors not providing requested services. When Allegiant Global started servicing the client, the client chose to keep calling their local vendors to request service. The client had many checks in the invoicing process to prove the service took place. The problem was that some of the vendors were not providing services when contacted and not invoicing in a timely manner. Timely invoicing is very important to the client for year-end data reporting requirements.
Allegiant Global introduced an Order First program. The Order First program involved customers placing orders directly with Allegiant Global either through a toll-free phone number or via the website. After customers place orders, the order is sent to the vendor for approval. The customer gets an email confirmation and the vendor acceptance is tracked in the system. In addition, this client had a facility personnel signature requirement on their backup documentation. Often, drivers would spend a lot of time looking for personnel authorized to sign the backup documentation. With the Order First Program, as long as the customer ordered the service, the signature requirement was waived. After the service took place, the vendor logged into our website to confirm the service, enter relevant service information, and upload scanned documentation. As soon as the vendor confirms the service, Allegiant Global was able to bill the customer. The Order First program provided better order tracking to the client, less overhead time for vendors, faster billing, faster data availability, and online backup documentation.
Success Story #5
Corporate Data Tracking The corporate environmental department manager of a manufacturing client with heavy hazardous and industrial wastes had little visibility of volumes of wastes being generated at all facilities. Each client facility gives a specific name to their waste that relates directly to that facility. The corporate environmental manager found it very difficult to aggregate the different wastes to report at a corporate level. Allegiant Global worked with the client to define a set of codes to associate with each waste stream. Every existing waste stream was classified in the Allegiant Global system and new waste streams are setup with the appropriate code. Allegiant Global provides the client with reports showing waste categories, dollar spends, waste volumes, and site comparisons.
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